Dear Customer,

For any inquiry, kindly contact us using the contact form found on this page.

Send us an email

    Frequently Asked Questions

    Please read our FAQ before sending us a message.


    We offer affordable shipping for all items shipped through our standard courier. If you would like to expedite your shipment, kindly contact us for other shipping options before ordering from our store.

    We accept payments through PayPal. PayPal is a service that enables you to pay or send money without revealing your financial information to a merchant. Paypal also offers a 180 days money back guarantee. You can always claim for a refund up to a period of 180 days from the time of payment.

    For items shipped using the standard method, the delivery time is within 7-25 days plus 2-3 processing days. For items shipped via other courier like DHL, Fedex, the delivery time is within 3-7 days. We will offer you a tracking number to monitor your parcel online, once it has been shipped.

    Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

    We do not process any payment on this store. All payments are processed through a third party payment processor, which in this case is Paypal. Your data will be handled confidentially and encrypted with SSL through Paypal.

    After ordering, you will receive a confirmation email from us confirming your order. We will then proceed and prepare your order for shipment. We will also provide you with a tracking number so that you can be able to monitor your parcel online.

    Yes. An invoice will automatically be generated by the system after your order. Kindly make sure your keep the transaction receipt from Paypal as proof of your payment until the time you receive your order.

    Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

    Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

    You are protected when:

         1.  The item you ordered did not arrive within the time promised by the seller.

         2.  The item you received was not as described.

         3.  The item you received that was assured to be genuine was fake.